"Hello, my name is K T. I would like to complain about South West Trains on Saturday. I went in at Kingston Station and there was a massive massive queue, non of the ticket machines were working. There was this big fat bloke just leaning against the ticket turnstiles just doing nothing so I said to him can you just repair one of these ticket machines. He said no mate, I said look at the strength of the queue and he said why don't you go down the road there's a shop down there you can buy a ticket there. So off I went, took my 6 year old daughter across the busy high road went off down the road to the shop and bought a ticket. When I got back to the station to go and get my train up to Waterloo he then said there's no trains mate I said why didn't you tell me that before I bought my ticket. He said you didn't ask. This is ridiculous what a waste of time I was taking my daughter to a show and now I've missed it, it's just ridiculous. Goodbye"
spoken through SpinVox
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